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We recommend booking your package two weeks in advance to secure your preferred dates and accommodations, especially during peak travel seasons. However, last-minute bookings may also be available depending on availability.

To pay via bank transfer, please email us your preferred country, and we will send you bank details for that country. Current options are USA (USD), UK (GPB), and Germany (EUR). Once you receive the information, you can complete the transfer and send us the payment confirmation. If you need assistance at any step, feel free to reach out, and we’ll guide you through the process. 

Yes, we offer discounts for group bookings depending on the size of the group and the specific package. Please contact us for more information and to inquire about group rates.

Travel insurance is not typically included in our packages. We strongly recommend arranging travel insurance independently to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage.

Yes, land transportation is included. We provide comfortable and reliable land transportation, which may include shuttle services, private vans, or buses, depending on the package and group size. 

 No.

We provide customer support to assist you with any questions or issues that may arise during your trip, from . You'll be provided with contact information for our customer service team, including phone numbers and email addresses, so you can reach us anytime, anywhere. 

Mystique Dream currently offers tours in the beautiful and diverse country of Nicaragua, where you can explore stunning landscapes, vibrant culture, and unique experiences. We are also in the process of expanding our services to include Costa Rica, with plans to further extend to Mexico and Asia in the near future. Stay tuned as we continue to grow and offer even more exciting destinations!

At the moment, Mystique Dream offers fixed destinations as part of our carefully curated travel packages. Currently, we focus on delivering exceptional experiences in specific locations, starting with Nicaragua and soon expanding to Costa Rica. While we don't offer fully customizable destinations right now, we provide a variety of activities and itineraries within these locations to suit different preferences. 

Yes, you can customize your tour experience with Mystique Dream! If there's a specific place you'd like to visit or an additional tour you'd like to include in your package, we’re happy to accommodate your preferences. Please note that adding or changing tours may affect the overall price. We encourage you to contact us with your specific needs so we can assist you in tailoring the perfect itinerary for your trip.  

Age restrictions may apply to certain activities for safety reasons. Please check the specific activity details or contact us for more information regarding age requirements and suitability for participants of all ages.  

Each of our packages offers unique experiences, and the essentials you should bring may vary depending on the tour. We recommend that you bring your own bottle of water to stay hydrated, pocket money for personal needs or souvenirs, comfortable clothing, and any other specific items mentioned in your tour details. It's always a good idea to review the itinerary in advance to ensure you’re fully prepared for the activities and experiences on your tour.  

Tipping is not included in our packages and is not mandatory. It is entirely voluntary and left to your discretion as a way to show appreciation for the services provided by your tour guide or transportation provider. If you feel that the service was exceptional, you are welcome to tip as a gesture of gratitude.

Each of our packages is uniquely tailored to offer a comprehensive travel experience. The details of what’s included are clearly provided in the information for each package. Generally, our tours include accommodation, private transportation for pick-up and drop-off from locations such as borders, airports, cities, towns, or specified points in Nicaragua and Costa Rica, and some meals. You’ll also enjoy a variety of activities and experiences that highlight the best of each destination. Please refer to the specific package details for a complete list of inclusions. 

Once you book a package with Mystique Dream, the itinerary and services are set and tailored to provide a seamless experience. Unfortunately, we cannot accommodate changes to hotels or services after the booking is confirmed. If you have specific needs or preferences, please contact us before booking, and we'll do our best to assist you in selecting a package that meets your requirements.  

If you’d like to add an additional tour or activity to your package, please contact us directly with your request. We’ll be happy to discuss your interests and help incorporate extra tours into your itinerary, noting that additional costs may apply. Our team will assist you in customizing your experience to ensure it aligns with your preferences and schedule.

If you wish to add more people to your existing package, please contact us in advance. Our packages are designed for a specific number of participants, and exceeding this number may incur additional fees. To accommodate extra guests, especially for group travel, it's essential to inform us ahead of time so we can make the necessary arrangements and ensure a smooth experience for everyone.

Yes, we offer a variety of optional activities and tours that can be added to your package for an additional fee. These may include adventure excursions, cultural experiences, spa treatments, and more. Let us know your interests, and we'll tailor your itinerary accordingly. 

Our packages include specified pick-up and drop-off locations to ensure smooth and efficient service. Changes to the drop-off destination are generally not accommodated once the booking is confirmed. If you have special requests or need to adjust the drop-off location, please contact us before finalizing your booking. We will do our best to assist you, but please be aware that changes may incur additional fees or may not be possible depending on the circumstances. 

If you’d like to add an additional person to join the ride, please contact us as soon as possible. Our transportation arrangements are made based on the number of participants specified in your booking, and adding someone may affect the overall arrangements. We will check availability and do our best to accommodate your request, but please be aware that additional fees may apply and adjustments should be made well in advance. 

Absolutely! We understand that every traveler has unique preferences and interests. You can customize your package to include or exclude specific activities based on your preferences and schedule. Our team will work with you to create a personalized itinerary that suits your needs. 

Mystique Dream Cancellation Fee Policy

• For all bookings, and for all cancelations, the payment made at time of booking is non-refundable.

Once you have booked a travel tour package with Mystique Dream, the transportation included in the package is non-refundable. If you plan to use your own transportation instead, please inform us in advance so we can make the necessary adjustments. While we cannot offer a refund for the transportation component, notifying us early allows us to update your itinerary accordingly. 

Once a package is booked, the accommodations included are non-refundable and cannot be canceled individually. The package is designed as a complete experience, and changes to accommodations are not permitted. If you have specific needs or preferences regarding your stay, please discuss them with us before booking so we can help you choose the best package for your trip. 

If you need to leave earlier than planned, unfortunately, refunds are not provided for unused portions of the package. Our packages are designed as complete experiences, and the costs are non-refundable once the booking is confirmed. We recommend carefully reviewing your travel plans before booking to ensure the itinerary aligns with your schedule. If you anticipate any changes, please contact us in advance to discuss your options.

Mystique Dream is an online tour operator founded by international travel experts with a mission to help travelers worldwide fulfill their dreams while supporting local communities. Every journey with Mystique Dream celebrates the beauty of exploration and the magic of meaningful connections, offering tailored experiences for adventure seekers, cultural enthusiasts, and those looking for tranquility. 

Mystique Dream was founded six years ago by passionate international travelers, committed to creating unforgettable travel experiences and bringing together people from diverse backgrounds. 

You can book with Mystique Dream through our website, by email, or by giving us a call. We're here to make your travel dreams a reality with a simple and personalized booking process. 

Yes, Mystique Dream is open to exploring partnerships! We welcome collaboration opportunities with like-minded businesses and organizations to enhance our offerings and create mutually beneficial relationships. If you're interested in partnering with us, please reach out to discuss how we can work together. 

You can stay updated on Mystique Dream’s latest offers by subscribing to our newsletter through our website. You can also follow us on social media or contact us directly via email or phone to learn about our current deals and exclusive promotions.